Procom Services - Unified Communication and Collaboration

Unified Communication and Collaboration

Procom Services is a solutions based company. In this approach to providing solutions to companies, one of the most important benefits is the delivery of unified communications and collaboration to information workers.

Unified Communications bridges the gap between telephony and computing to deliver VoIP, instant messaging, voice and videoconference, and unified messaging to the devices and productivity tools you use every day.

Collaboration connects people, processes, and information to extend the value of business systems, as well as empowering teams through workspaces.

Procom Services combines Unified Communications and Collaboration with security and mobility to provide comprehensive innovative business solutions.

These Unified Communications Solutions can be tailored to your specific business requirements. Contact us for a consultation and live demo.

Small Business Solution - Microsoft Response Point

Microsoft Response Point (RP) is an IP based telephony (VoIP) system targeted for businesses with 50 users or less at a very low entry price point. RP supports IP phones and traditional analog phone lines.

Key features of Response Point system:

Email with Voicemail Integration
Mobile phone integration
Built-in Voice Activated Auto-Attendant
Speech Activated with multiple call features
Simplified deployment & Intuitive management

Mid-Market Business Solution – Interactive Intelligence

Traditional Phone Systems are proprietary hardware based systems that require multiple platforms & operating systems to provide services. That is an expensive architecture to deploy and maintain. It makes adds, moves and changes as well as upgrades, complicated and costly. The Enterprise Interaction Center (EIC) is an open standards predominately software based system. The EIC is easier to deploy and maintain; has a user friendly interface and lower cost of ownership.

Enterprise Business Solution

Microsoft Exchange Server 2007 and Microsoft Office Communications Server 2007 integrate with your company’s existing phone system and deliver complete communications services using your existing data network. Microsoft unified communications technologies are more than just VoIP. They break down all the traditional communications silos. Voice-mail and faxes move over the network like e-mail. They arrive in your Microsoft Office Outlook 2007 inbox where you can sort, prioritize, and forward them, just like any piece of e-mail. You can access your Microsoft Office Outlook directory and place calls from any telephone

Business Communications