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Kent McCrea
Chief Operating Officer and Managing Director

Kent McCrea has served as Procom’s Chief Operating Officer since May 2015 and as Managing Director since July 2019. As COO, Kent oversees operations across Procom’s network of branch locations throughout North America and works to further develop Procom as a best in class recruiting organization focused on the information technology and business consulting sectors. His work involves managing Procom’s portfolio of back office services and working to improve the experience that we deliver to our clients, consultants and internal employees.

Prior to being named COO, Kent joined Procom in August 2006 and held a series of positions of increasing responsibility, including acting as Procom’s Ottawa branch manager and guiding the growth of its private and public sector services practice in the National Capital Region. Before joining Procom, Kent was a Director at CIBC World Markets.

In 2017, Kent was recognized by the Ottawa Business Journal as one of the top regional business leaders with its prestigious “Top 40 Under 40” award. He received a Master’s of Business Administration from Rotman School of Business at the University of Toronto and an Honours Degree in Business Administration from Wilfrid Laurier University. Kent is a CFA® Charterholder

Kent McCrea

Chief Operating Officer and Managing Director
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Talent, Technology and the Future of Direct Sourcing

Direct sourcing isn’t new. But the concept has increasingly gained prevalence among employers in recent years, becoming almost a catchphrase in the staffing industry today. The onset of the COVID-19 pandemic has only accelerated existing contingent workforce trends, growing already-heightened demand for direct sourcing thanks to the evolution and expansion of talent acquisition technological tools and services.

While there is no universally accepted definition, direct sourcing in a contingent workforce context can be understood as “the process by which a company leverages its own internal candidate pool … to place within the company as temporary employees,” according to a 2021 report using research by Staffing Industry Analysts. 

Contingent Workforce

Candidate Reference Checks: Preparing for a reference call

Properly done, reference checks are an excellent opportunity to verify all the key issues in your hiring decision for the candidate - ranging from qualitative information about a candidate's skill set, strengths and weaknesses, character traits and overall ability to perform the job they are being considered for.   

Great references start with effective preparation and ensuring you are prepared to ask the right questions A great way to do this is to draft a script to ensure you stay on-topic and ask the questions you need to ask when checking references.  

When it comes to the final stage in the acquisition process, are you conducting a reference check with a former boss or current BFF? An unprepared Hiring Manager may not know the difference - exposing the organization to the pricey, yet avoidable, impacts of the cost of a bad hire.

Talent Acquisition

Procom will be migrating FlexBackOffice to our new Contractor Portal

Procom will be migrating FlexBackOffice to our new Contractor Portal.

News

How to negotiate your employment contract

The pandemic has presented an unprecedented workforce climate - yet while the world is slowly recovering, the workforce is rapidly seeing an increase in jobs and opportunities.  

The final stage in cementing any business relationship is contract negotiation. Whether you're entering the contingent workforce, becoming a fulltime employee or re-negotiating a pre-existing agreement, the workers who get what they want achieve it with a sound negotiation strategy.

And while the current workforce and economic climate may impact an organization's payroll, your skills and experience are of value, and it's important to approach the bargaining table with confidence that a fair and competitive market rate will be agreed on - if you're prepared.

Before you accept the first offer, lay the groundwork for getting what you deserve. Here's how: 

Job Seeker

Talent, Technology and the Future of Direct Sourcing

Direct sourcing isn’t new. But the concept has increasingly gained prevalence among employers in recent years, becoming almost a catchphrase in the staffing industry today. The onset of the COVID-19 pandemic has only accelerated existing contingent workforce trends, growing already-heightened demand for direct sourcing thanks to the evolution and expansion of talent acquisition technological tools and services.

While there is no universally accepted definition, direct sourcing in a contingent workforce context can be understood as “the process by which a company leverages its own internal candidate pool … to place within the company as temporary employees,” according to a 2021 report using research by Staffing Industry Analysts. 

Contingent Workforce

Candidate Reference Checks: Preparing for a reference call

Properly done, reference checks are an excellent opportunity to verify all the key issues in your hiring decision for the candidate - ranging from qualitative information about a candidate's skill set, strengths and weaknesses, character traits and overall ability to perform the job they are being considered for.   

Great references start with effective preparation and ensuring you are prepared to ask the right questions A great way to do this is to draft a script to ensure you stay on-topic and ask the questions you need to ask when checking references.  

When it comes to the final stage in the acquisition process, are you conducting a reference check with a former boss or current BFF? An unprepared Hiring Manager may not know the difference - exposing the organization to the pricey, yet avoidable, impacts of the cost of a bad hire.

Talent Acquisition

Procom will be migrating FlexBackOffice to our new Contractor Portal

Procom will be migrating FlexBackOffice to our new Contractor Portal.

News

How to negotiate your employment contract

The pandemic has presented an unprecedented workforce climate - yet while the world is slowly recovering, the workforce is rapidly seeing an increase in jobs and opportunities.  

The final stage in cementing any business relationship is contract negotiation. Whether you're entering the contingent workforce, becoming a fulltime employee or re-negotiating a pre-existing agreement, the workers who get what they want achieve it with a sound negotiation strategy.

And while the current workforce and economic climate may impact an organization's payroll, your skills and experience are of value, and it's important to approach the bargaining table with confidence that a fair and competitive market rate will be agreed on - if you're prepared.

Before you accept the first offer, lay the groundwork for getting what you deserve. Here's how: 

Job Seeker

Talent, Technology and the Future of Direct Sourcing

Direct sourcing isn’t new. But the concept has increasingly gained prevalence among employers in recent years, becoming almost a catchphrase in the staffing industry today. The onset of the COVID-19 pandemic has only accelerated existing contingent workforce trends, growing already-heightened demand for direct sourcing thanks to the evolution and expansion of talent acquisition technological tools and services.

While there is no universally accepted definition, direct sourcing in a contingent workforce context can be understood as “the process by which a company leverages its own internal candidate pool … to place within the company as temporary employees,” according to a 2021 report using research by Staffing Industry Analysts. 

Contingent Workforce

Candidate Reference Checks: Preparing for a reference call

Properly done, reference checks are an excellent opportunity to verify all the key issues in your hiring decision for the candidate - ranging from qualitative information about a candidate's skill set, strengths and weaknesses, character traits and overall ability to perform the job they are being considered for.   

Great references start with effective preparation and ensuring you are prepared to ask the right questions A great way to do this is to draft a script to ensure you stay on-topic and ask the questions you need to ask when checking references.  

When it comes to the final stage in the acquisition process, are you conducting a reference check with a former boss or current BFF? An unprepared Hiring Manager may not know the difference - exposing the organization to the pricey, yet avoidable, impacts of the cost of a bad hire.

Talent Acquisition

Procom will be migrating FlexBackOffice to our new Contractor Portal

Procom will be migrating FlexBackOffice to our new Contractor Portal.

News

How to negotiate your employment contract

The pandemic has presented an unprecedented workforce climate - yet while the world is slowly recovering, the workforce is rapidly seeing an increase in jobs and opportunities.  

The final stage in cementing any business relationship is contract negotiation. Whether you're entering the contingent workforce, becoming a fulltime employee or re-negotiating a pre-existing agreement, the workers who get what they want achieve it with a sound negotiation strategy.

And while the current workforce and economic climate may impact an organization's payroll, your skills and experience are of value, and it's important to approach the bargaining table with confidence that a fair and competitive market rate will be agreed on - if you're prepared.

Before you accept the first offer, lay the groundwork for getting what you deserve. Here's how: 

Job Seeker

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Customer Sucess Stories

“Excellent service, very timely response time, quality candidates and outstanding support.”

K.M.
Global Professional Services Firm

“Great support in helping us achieve our corporate mandates by providing top quality knowledgeable resources in a timely and efficient manner - very easy to do business with! “

L.R.
National Telecommunications Provider

“..the most reliable partners we work with. They are timely with their submissions and are quick to respond to emails and provide updates and required information. Their candidates typically are at the top of the pack as is evident by their fill/success rate.“ 

Z.N.
Leading Financial Services Institution

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