PROCOM WINS INAVERO’S 2019 BEST OF STAFFING® CLIENT AND TALENT AWARDS
Earned by less than two per cent of all staffing agencies in the U.S. and Canada
TORONTO, ON – February 08, 2019 – The Procom Group of Companies, a leading employment agency in the North American contract workforce management industry announced today that it has won ClearlyRated's Best of Staffing® Client and Talent Awards for providing superior service to its clients and talent.
Presented in partnership with CareerBuilder, ClearlyRated’s Best of Staffing winners have proven to be industry leaders in service quality based entirely on ratings by their clients and the contractor. Less than two per cent of all staffing agencies in the U.S. and Canada have earned the Best of Staffing Award for service excellence.
Procom received an NPS score of 62.9 per cent from clients and 69.6 per cent from talent, with an overall satisfaction score of 9 out of 10 for both clients and talent --significantly higher than the industry’s average.
“We are honoured to be a recipient of such a prestigious award,” says Frank McCrea, founder and president of Procom Group of Companies. “The Procom team works hard to help our Clients and Consultants develop positive engagements and provide a great experience during their assignments. Their support for Procom in the Best in Staffing program shows their trust in us and reflects our commitment to their growing businesses and careers.”
"In today’s historically tight labor market, hiring managers and job seekers need a clear and reputable way to vet potential staffing and recruiting partners,” said ClearlyRated’s CEO Eric Gregg. “Best of Staffing winners have set themselves apart by demonstrating their commitment to client and candidate service, investing in a survey and feedback program that brings transparency to the client and talent experience at their firm. I’m thrilled to showcase these service leaders alongside their validated client and talent ratings on ClearlyRated.com.”
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Procom is one of North America’s leading staffing and contract workforce services providers. A privately held company, Procom is deeply committed to continuous growth and improvement to the benefit of our Clients and our Consultants.
Successfully meeting the needs of Fortune 500 clients since 1978, Procom has 14 offices across North America, with over 10,000 skilled professionals currently on assignment.
The Inavero team administers more staffing agency client and talent satisfaction surveys than any other firm in the world, reporting on more than 1.2 million satisfaction surveys from staffing agency clients and job seekers each year. Committed to delivering ongoing value to the industry, Inavero is proud to serve as the American Staffing Association’s exclusive service quality partner.
About Best of Staffing
Inavero’s Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients and job candidates. Award winners are showcased by city and area of expertise on BestofStaffing.com – an online resource for hiring professionals and job seekers to find the best staffing agencies to call when they are in need.
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For more information contact:
Wendy Kennah, Director of Recruitment