About Us

Procom Services is one of North America’s leading staffing and contract workforce services providers. A privately held company, we have been deeply committed to continuous growth and improvement for both ourselves and our clients. Successfully meeting the needs of Fortune 500 clients since 1978, Procom has 14 offices across North America, with over 8,500 skilled professionals currently on assignment.

Our business succeeds because we are reliable and our clients trust us, and we work hard to earn that trust by providing keen insight and a commitment to transparency. Through ongoing partnerships, we have become recognized as the market-leading source of high-performing services and solutions that transform how our clients acquire and manage the very best talent.With prestigious recognition, including being named one of Deloitte’s Best Managed Companies each year since we first qualified in 2006, we are extremely proud of what we’ve accomplished.In every aspect, we rely on the excellence of individuals to make a difference. We know that people matter and we want to work with you.

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Our Mission

Procom Services' mission is to deliver innovative services and solutions that transform how our clients acquire and manage talent.

Our Vision

Our vision is to be recognized as the market leading source of high performing solutions and advice for organizations that care about recruitment and talent management.

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Our Team

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Frank McCrea

President & CEO

Frank McCrea founded the company in 1978 growing it to become the leading IT staffing services company in the country and one of Canada’s largest 500 corporations, according to Financial Post.

Mr. McCrea has been actively engaged in the Information Technology and Communication (ITC) sector over the past 35 years, including his role as founder of the National Association of Computer Consulting Businesses (NACCB) as well as President of the Association of Professional Computer Consultants (APCC).

Within the ITC community, Procom Services has also been recognized by the Branham Group as the largest IT staffing firm in Canada as well as one of Canada’s 50 Best Managed Companies being awarded a Platinum status as a 7 year + recipient.

A long-term resident of Toronto, Mr. McCrea holds a Bachelor of Science in Computer Science from the University of Western Ontario.

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Kent McCrea

Chief Operating Officer

Kent McCrea oversees the company’s suite of Recruitment Services capabilities and back-end operations. His extensive experience in competitive analysis, financial management, business development and broad industry background serves to help deliver a better user experience for Procom Services Clients, Contractors and Internal staff.

As part of Procom Services’ continuous dedication to improvement, Mr. McCrea leads the major redevelopment of Procom Services’ back office systems, creating a new generation of mobile applications for Contractor and engagement management, as well as directing a business transformation initiative on Procom Services’ Recruitment Services training and service delivery platform.

Mr. McCrea also retains his position as Procom Services’ Ottawa business leader, guiding the company’s private and public sector services practice in the National Capital Region. Since assuming the role in 2009, he has increased Ottawa sales by 250% and significantly expanded Procom Services’ business presence across the Federal Government of Canada

A resident of Toronto, Mr. McCrea possesses a Masters of Business Administration from the University of Toronto Rotman School of Business and is a CFA Charterholder. He has also completed an undergraduate Honours Degree in Business Administration from the Wilfrid Laurier University.

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Mark Galloway

Vice President

Mark Galloway has been instrumental in the strategic expansion of Procom Services since joining in 1997, assisting in growing the company from $100 million to $1 billion in 2015.

With a diverse focus on process automation, strategic planning and a background in software development, Mr. Galloway has been actively engaged in the Contractor Workforce Management sector for the past 20 years, along with his role as president of NIAD Systems Inc. — a firm within the Procom Group of Companies.

Mr. Galloway is recognized within the Contractor Workforce Management community as a trusted leader in introducing industry best practices through transparency and education, providing the insights needed to optimize costs and reduce risks for Procom Services Clients.

Mr. Galloway is a board member at Ovarian Cancer Canada acting as chair of resource development, providing oversight and direction of OCC’s fundraising initiatives. A resident of Oakville, he holds a BBA from Laurier University and earned his MBA from York University.

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Alex MacKenzie

Vice President

Alex Mackenzie plays a key role in multiple positions within the company, including holding joint responsibility for Procom Services’ Toronto operations, leading the executive oversight of Procom’s Staffing Services business and spearheading executive corporate marketing and sponsorship efforts.

Mr. MacKenzie began his tenure at Procom in 1997 as an account manager working with strategic Procom Services Clients, strengthening the company’s position at the forefront of the Contract Workforce Management industry. His role in the company has evolved in conjunction with Procom Services’ tremendous growth.

Mr. MacKenzie sits on Procom Services’ Management Team, tasked with strategic planning and decision making for the organization. He sits on the board of directors for the National Association of Computer Consulting Businesses (NACCB) in Canada and is a well-respected member of the Staffing and Recruiting industry.

Growing up in Thunder Bay, Ontario, Mr. MacKenzie graduated from Lakehead University with an Honours Bachelor of Commerce in 1994.


Sean Barclay 

Vice President

Sean Barclay leads the US Eastern Region for Procom Services and is charged with the ongoing development of staff and clients across the Eastern half of the US.   Starting his tenure with Procom Services in 2004, Sean has worked in the staffing industry for over 25 years.  Sean has a very active role in Procom Services’ US compliance issues and a strong focus in Contract Workforce Management.

Mr. Barclay is actively involved in local civic organizations as well as local youth sports teams with his with three boys. 

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Loretta Wallace

Vice President, Western Branches

Loretta Wallace leads the vision, direction and growth of the company’s Calgary, Vancouver, Edmonton and Texas locations, directing expansion and acquisition strategies, suite of services and business development initiatives across all five locations.

Mrs. Wallace’s 18 years of Contract Workforce Management experience and tactical guidance has strengthened the company’s presence in Western Canada and Southern United States with the opening of a second Texas location and new offices in Vancouver and Calgary in 2015.

Mrs. Wallace is a former teacher who holds a Bachelor of Science degree from Victoria University and a Bachelor of Education degree from Brock University. A resident of Calgary, she is a supporter of the Ovarian Cancer Society and Run for the Cure.

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Luke Morrison

Managing Director of South Western Ontario

Luke Morrison founded the division in January 2001, growing Procom Services’ presence in the Kitchener and Waterloo region to over 100 IT professionals, managers, recruiters and staff in two offices. Mr. Morrison also acts as the national account manager, responsible for growing Procom Services’ high-level North American portfolios.

An advocate for technology startups and an active supporter in the Information Technology sector for over 15 years, Mr. Morrison is a member of several local organizations, including Communitech, CTT and the PMI, offering insights to entrepreneurs on how to start, manage and grow their IT businesses.

A resident of Waterloo, Mr. Morrison holds an Honours Bachelor Administration from Wilfrid Laurier University, belongs to the Association of Professional Computer Consultants (APCC) and is a tactical sales member of the Canadian chapter of National Association of Computer Consulting Business (NACCB).